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Frequently Asked Questions
How long does it take to process an order?
We aim to process your order as quickly as possible! If you choose in-store pickup, your order will typically be ready within 24 hours. For shipped orders, please allow up to 3 business days for processing before your order is shipped. You’ll receive a tracking number once your order is on its way!
Do you ship internationally?
Yes! We proudly offer worldwide shipping so that families everywhere can enjoy our products. Delivery times and shipping costs vary by location. Check the shipping page for more details.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
What if I need to return or exchange an item?
We want you to be completely satisfied with your purchase! If for any reason you're not happy, we offer easy returns within 14 days of receiving your order. Please refer to our Return Policy page for detailed instructions.